Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when you use our portal, including:

  • Name
  • Email address
  • Phone number

This information is collected when you create an account, schedule an appointment, or opt in to receive notifications.

2. How We Use Your Information

We use your contact details solely for:

  • Sending appointment confirmations, reminders, or updates
  • Providing case-related notifications
  • Responding to your inquiries or requests

We will never sell, rent, or share your contact information with third parties for marketing purposes.

3. Communication Consent

By providing your phone number and checking the opt-in box, you consent to receive SMS or email notifications related to your appointments and cases.

  • Message frequency: Varies based on your appointment activity.
  • Message and data rates may apply.
  • You may opt out at any time by replying "STOP" to SMS messages or by updating your preferences in your account settings.

4. Opt-Out and Support

You can stop receiving SMS notifications by replying:

  • "STOP" to cancel messages
  • "HELP" for assistance

After opting out, you will no longer receive text notifications, but you may still receive essential service emails related to your account.

5. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. All data is stored securely and transmitted using encryption where applicable.

6. Third-Party Services

We use trusted third-party services, such as Twilio, to deliver SMS notifications. Twilio acts as a processor of your data on our behalf and follows strict privacy and security standards.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our communication practices, please contact us at:

  • Email: Lisa@TheHealthResources.com
  • Phone: +1 (877) 387-1018
  • Address: 758 Kapahulu Avenue, #100-1213 Honolulu, HI 96816

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected with a revised "Last Updated" date.